LTB Essentials Guide E-Book of Consults

Description

CONSULTATION JOURNEY

PHASE ONE INITIAL CONTACT

• TASK ONE
  PHASE ONE SCHEDULING AND PRE MEETING
  REFUNDABLE DEPOSIT FOR INITIAL CONSULTATION?
  TASK TWO
  PHASE ONE INITIAL MEET
  DO FIRST IMPRESSIONS COUNT?
  MIRRORING – WHAT IS THIS AND WHAT’S IT FOR?
  A WORD (OR TWO) ON EYE CONTACT
  TASK THREE
  PHASE TWO THE CHAT

• SHOULD I WRITE EVERYTHING THEY SAY DOWN ON PAPER?
  USING WHAT THEY TELL YOU HERE TO ‘WOW’ THEM IN YOUR FREE SESSION
  WHAT TO DO IF YOU HAVE A CONSULTATION WITH SOMEONE WHO SAYS VERY LITTLE
  TASK FOUR
  PHASE TWO THE PLAN
  PHASE TWO PRICING
  GET THEM TO PAY ON THE DAY?
  MONTHLY VS BLOCK PAYMENTS
  SHOULD YOU WORK FOR FREE (WRITTEN BY CHRIS BURGESS)
  SOME EXTRA POINTS FROM STUART ABOUT FREE/INDUCTION SESSIONS
  PHASE TWO THE FORMS
  PHASE THREE PHYSICAL SCREENING

• THE PROBLEM WITH MOST SCREENS
  THE FUNCTIONAL MOVEMENT SCREEN (FMS) – WHAT DOES THE RESEARCH SAY?
  PHASE THREE POST CONSULTATION
  PHASE THREE SETTLING THE CLIENT IN
  AUTO-RESPONDER EXAMPLE (CREDIT TO JEAN-CLAUDE VACASSIN AND JEROME BOLZE FOR THE INSPIRATION BEHIND THIS) EXCEPTIONAL CUSTOMER SERVICE – DOES IT MATTER?
  THE PRINCIPLES OF A GREAT CONSULTATION PROCESS CONSULTATIONS FOR THE GROUP TRAINER